Refund policy

Returns
We are committed to providing you with high quality products you will be happy with and will always refund for faulty or out of date product.

We do not exchange or refund for change of mind, individual tastes or if you placed an incorrect order. If a product has exceeded its best before date when received or is somehow faulty, At Health Australia will replace the product at no additional cost. To complete your return, we require a receipt or proof of purchase within 30 days of purchase. You must email us for confirmation prior to returning any products via info@athealthaustralia.com.au. We will provide the mailing address and details for returns on our email reply.

All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit and therefore advise you take out shipment registration of insurance with your postal carrier. At Health Australia will not be responsible for parcels lost or damaged in transit if you choose not to insure.